Chat Interface

The chat interface is a full page, hosted by QAnswer, where people hold a conversation with your assistant. You share it as a single link — there is nothing to install and no website of your own required.

Open the assistant, go to the Expose tab and select the Chat interface card. The page that opens is a five-step guide.

Note
The chat interface is a page of its own. If you want the assistant to appear on a site you already run, use the website chatbot instead — it embeds the same conversation as a small widget.
The chat interface guide, showing the UI integration settings and Language steps

Step 1 — UI integration settings

Two checkboxes control how the hosted page is framed:

  • Disable navbar on mobilehides the top navigation bar for visitors on phones, leaving more room for the conversation.
  • Disable brandingremoves the QAnswer logo and footer, so the page carries nothing but your assistant.

Step 2 — Language

Choose the language the interface itself is displayed in — the labels, buttons and placeholder text. Visitors can still write in any language your assistant understands. This is the language of the shared page only, unrelated to the language of your own QAnswer account.

Step 3 — Configuration (optional)

This step holds two sub-sections that shape the first thing a visitor sees.

Description

A short explanation of what the assistant is for and what it can answer, shown to visitors on the public page. The rich-text editor lets you add links and formatting.

The Configuration step, with the Description editor and its assistant-level notice
Warning
The description belongs to the assistant, not to this one interface. Editing it here also changes what the search interface, the website chatbot and every other integration show.

Initial message

The greeting the assistant opens the conversation with, before the visitor has typed anything. A good initial message says what the assistant knows about and invites a first question.

The Initial message field with the Rich text switch enabled
  • Rich textswitches the field between a plain text box and a full editor with formatting and links. Leave it on if you want a formatted greeting.
  • The expand iconopens the editor in a larger dialog, which is easier for a longer message.
Warning
Press Save at the bottom of the Configuration step to keep the description and initial message. Unlike the assistant editor, this step does not autosave.

Step 4 — Choose your access

Nobody can open the link until you decide who is allowed in:

The Choose your access step for the chat interface, with all three open-access options
  • Accessible to everyoneanyone with the link can chat, with no sign-in. This is the usual choice for a public link.
  • Accessible to everyone that is logged inthe link works, but only after the visitor signs in to QAnswer. Useful for sharing inside a company.
  • Not accessiblethe link is dead. Select this to take a published interface offline again.
  • Protected Accessinstead of opening the assistant up, generate an API key that callers must supply. Meant for programmatic use rather than a link you send to people.
Warning
Choosing "Accessible to everyone" shows the warning "Tool access is restricted for users who aren't signed in." Anonymous visitors can chat, but the assistant's MCP tools will not run for them. If your assistant depends on tools, prefer the logged-in option.
Warning
Access is an assistant-level setting. Changing it here also changes it for the assistant's search interface, website chatbot, REST API and every third-party integration.
Note
This step only controls anonymous, public access. To share with named users, teams or organisations, use the Share dialog in the assistant's top bar.

Step 5 — Share

Once access is set, the link appears. Use the copy icon beside it, or the arrow to open it in a new tab.

The Share step showing the generated public chat link

The link carries your choices from the earlier steps as parameters — the language, and whether the navbar and branding are hidden. Changing a step regenerates it, so copy the link again after you adjust anything.

What visitors see

Opening the link gives a chat page named after your assistant, opening with the initial message you configured:

The public chat page for an assistant
Note
Conversations held here are recorded like any other, so you can review them under Analytics on the assistant's page.