Quotas

The home page shows quotas for the number of concurrent AI Assistants, the total size of imported files, and the number of questions asked. Each quota has a default value that an administrator can change.

AI Assistants page
Info
Shared AI Assistant are not counted in the quotas.

Quotas Bar

Check current quota usage in the bar at the bottom of the left sidebar.

quotas bar

AI Assistant quotas

When the quota is reached, creating new AI Assistants is blocked. Delete existing AI Assistants or remove uploaded documents to free up capacity.

ai assistant exceeded

Current plan

Your profile page shows the plan your account currently runs on, its status, when it renews, and which organization manages it. The Includes list spells out the allowances the plan grants: the number of AI Assistants, dataset space, question credits, external resources, and the API rate limit.

current plan and usage on the profile page

Requesting a plan upgrade

If you are not an organization administrator you cannot change the plan yourself — you ask for it instead. Click Request a plan upgrade on the plan card to open the request dialog.

The dialog notifies your organization's administrators by email that you would like a higher plan. Add an optional message explaining why you need more capacity — which quota you are hitting and what you are trying to do — then click Send request.

Request a plan upgrade dialog

Usage

The Usage section below the plan tracks what you have consumed against those allowances: AI Assistants created, space used, credits, and external quota. Each row shows the current value and the limit of your plan.

Info
You will receive a notification by email when you almost reach your quota and when you exceed it. You can check all notifications available on Notifications page.

Managing the subscription

Plans are purchased and assigned at the organization level. Organization administrators open Plans & Billing in the organization settings to add seat or extra-usage subscriptions, assign seats to users, update the payment method, and download invoices.

Plans & Billing page in the organization settings
Note
See Plans & Billing for the administrator workflow.

Datas source quotas

For document data source AI Assistants, the combined size of all uploaded files must stay within the quota. On the free plan, a 10 MB quota allows 10 files of 1 MB each, or a single 10 MB file, and so on.

The total remaining space is shown when uploading documents, so select files to add or remove accordingly.

Subscription plans impose limits on the number of external resources (links, SharePoint, OneDrive) that a user can index.

data source connector with current usage
Note
See the Data Source section to learn how to add data sources to an AI Assistant.