Website chatbot

QAnswer lets you easily integrate an AI chatbot on your website, enhancing customer engagement, support and communication efficiency.

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Additional Resources

Smoothly integrate an AI chatbot into your website (URLs, HTML, etc.) with QAnswer. Watch our 1-minute tutorial to learn how to add an AI assistant, boosting customer engagement and support on your site!

Customize

On the website chatbot you have access to several options :

You can customize the appearance of the widget :

• The initial message
• The theme
• If it's open or closed at the loading of the website
• Its position on the screenshots
• Its accent color
• Its CSS font property

You have an overview of the result on the right.

Next, you can inject through the widget additional data (like the name of the current user, the organization, and more ). Besides, you can also override the default value like Bot name, description, etc. The additional data will contain the exact information about something or someone that you want the assistant know. Let's see in action:

I want to tell the assistant that my organization is The QA Company and my position is Software Engineer, so I will record these information in additional data recorder:

Then, I will prompt the data, tell the ai assistant what the meaning of data is. For now we only know that there is an organization called The QA Company and the position Software Engineer but they have no meaning because they are not attached to anyone or anything. That's why we need to prompt them. To do it, just edit the prompt to tell the ai assistant: "Hey, my organization is {{organization name}} and my position is {{my position}}"

Do not forget to save the prompt by pressing Save button at the bottom of prompt editor, otherwise your change will no be applied!

Note: For the next time of you want to use a new organization name for another exposure, you just need to record new data and do not have to prompt them because they are prompted!

Access

You can choose your access type, you decide whether it is available to everyone who visits your website or only to authenticated visitors. And you can generate the API key for the integration of the widget.

Access Type

Share

API Key

Test

You can have a look of the result in the test part.

Enter Link

Overview

Export

Finally you can choose the exportation method between :

• Script
• Script Content
• Iframe