Users#

The admin Users page lists every account on the instance, whatever organization it belongs to, and is where a platform admin manages access, roles and organization membership. Its header reads "Admin panel Users".

Opening the page#

Open the administration menu: the page is the Users entry of the User Management group, at the very top of the menu.

The toolbar#

The page comes in two views — Overview and Detailed view — and the same toolbar sits above both of them.

• The search box — filters the list by name, username or email, and results update as you type. The filter runs on the server, so it searches every account, not only the page on screen.
• The view icon — switches between "Overview", a table of every user, and "Detailed view", a list beside the card of the user you picked. Its tooltip names the view you are switching to.
• "Add user" — creates an account directly, without going through an invitation.
• The ⋮ menu — holds "Select", to tick several users and delete them in one go, and "Export", to download the current list as a CSV file.

Overview#

The Overview is a table with one row per user, where the settings an admin changes most often are editable in place:

• Identity — avatar, name, username and email.
• Activated — whether the account is confirmed. Switching it off keeps the account but stops it from being used.
• Blocked — prevents the user from logging in.
• Role — USER or ADMIN.
• Last Login — when the user last signed in.
• Details — opens that user's card in a dialog over the table.
• Actions — the key icon resets the password, the red bin deletes the account.

Click the Identity, Activated, Blocked or Last Login header to sort by that column. Sorting is done by the server, so it orders every account of the instance and not only the page on screen. Role, Details and Actions cannot be sorted.

Under the table, "Rows per page" offers 10, 15, 20, 50 and 100 — 15 by default — next to the total number of accounts and the arrows that move between pages.

Detailed view#

The Detailed view replaces the table with a compact list on the left and, beside it, the full card of the user you select. It is the quickest way to go through several accounts one after another.

The user you open and the tab you are on are both kept in the page address, so a copied link reopens the same card on the same tab.

The user card#

The card is the same in both views. Its header shows the avatar, name and email, an Active or Inactive badge, a User badge, an extra Admin badge for platform administrators, and the "Reset Password" and "Remove User" buttons. Below the header are two tabs.

Info#

Info gathers everything about the account itself, in three sections:

• Account details — username, phone, position, company and country as the user filled them in, which an admin can read but not edit, and the interface language, which an admin can change.
• Access — the Activated and Blocked toggles and the Role selector, the same controls as in the table, each with a description of what it does.
• Metrics — creation date, last login, origin (the OAuth provider the account came from, when applicable), credits used over the lifetime of the account, the start of the current credit session, current usage, and whether the user signed in through OAuth, completed their profile or is blocked.

Memberships and plans#

This tab lists one card per organization the user belongs to. "Add to organization", above the first card, attaches them to one more.

The top of each card says which organization it is and what the user is in it:

• The badges next to the name — "Org Admin" when the user administers that organization, and "Selected" for the organization they currently have in focus.
• The team chips — the teams the user belongs to inside that organization, each with the role they hold there. Clicking a chip opens the team.
• The ↗ icon — opens that organization's own Users page, from where the back button returns here.
• "Kick" — removes the user from that organization, after a confirmation. It is not offered on the system organization every account belongs to permanently.

The plan in an organization#

Attached under every organization card is the plan the user has been given there:

• Pricing Plan and Assigned — the plan's name and the day it was attributed. A CUSTOM badge marks a plan tailored for this user rather than one taken from the catalogue.
• Capabilities — what the plan lets the user do — create AI assistants, providers or MCP servers, reach the API, and so on — ticked when granted, crossed out and greyed when not.
• Credits & quotas — question credits and credit capacity, each as used / limit, the day the current credit session started, and the quotas for AI assistants, data size, external resources and rate limit.
• Additional credit limit and Additional data limit (MB) — how far this member may go past their own plan by drawing on what the organization bought.

"Edit" — which only a platform admin sees — turns the block into a form: the pricing plan becomes a dropdown, the capabilities become switches and the quotas become number fields. "Save" writes them all at once, "Cancel" drops them.

Adding a user#

"Add user" asks for a name, a username, an email address and a password, typed twice. The account is created already activated, so the user can sign in straight away.

Resetting a password#

The key icon in the table, or "Reset Password" on the user's card, opens a dialog where you either set a new password yourself — it has to satisfy the instance's password policy, and the dialog says so as you type — or send the user an email with a reset link.

Deleting a user#

The red bin in the table, or "Remove User" on the card, asks for confirmation and then permanently deletes the account.

Deleting several users at once#

Pick "Select" in the ⋮ menu to put a checkbox on every row, then tick the users you want. The checkbox in the header selects every user on the current page, and shift-clicking a row ticks everything between it and the row you ticked before.

A bar floats at the bottom of the page while selection mode is on: its checkbox selects or clears the whole page, the label counts what is selected, "Delete" starts the deletion, and the ✕ leaves selection mode — as does the Escape key.

Confirming deletes the selected accounts one after another and the bar shows how far it has got. If any of them fail, a summary lists which ones.

Exporting the list#

"Export" in the ⋮ menu downloads a CSV file of the users that match the current search. Clear the search box first to export every user of the instance.